If you wish to change from a USB port to a serial port, you must re-install the PowerChute Business Edition Agent. The communication port is no longer configurable within the Agent in v9.5+. If the settings look good, you will want to look at the actual UPS as to what may have caused the shutdown. Make sure that PowerChute Business Edition is configured to use the correct communication port. I have linked an FAQ below that contains instructions for configuring Windows Native Shutdown: However, in regards to Windows Native Shutdown, I would double-check your settings to make sure it was not a setting within the Native Shutdown feature that was set to shutdown the server after only five minutes on battery. Hypertext Transfer Protocol Secure (HTTPS) uses TCP in versions 1.x and 2. Please visit this result for more detailed. 126, Yes, Yes, Formerly Unisys Unitary Login, renamed by Unisys to NXEdit. It would have been written before we offered PowerChute Network Shutdown for Virtualization (this does require a Network Management Card installed in a Smart-UPS 750 or higher UPS, not a Smart-UPS C model) and possibly before we had Hyper-V support in PowerChute Business Edition. This entry has information about the startup entry named APC PBE Agent that points to the pbeagent.exe file.
Windows Native Shutdown is an excellent choice since it means you would not be installing another piece of software however the article you linked is more than eight years old. Please let me know if you have any additional questions. You will want to change your country to whatever country you are located in. I will link our contact us page below for you: You may wish to contact your local help desk to troubleshoot this as they can also assist you with warranty replacement if needed. The first thing to look at is what software are you using with the UPS? If you are using PowerChute Business Edition, what does the software report for load and UPS runtime? Are you able to provide the log from PowerChute Business Edition? If you do not have PowerChute Business Edition installed, do you have the communications cable from the UPS going into the server? What Operating System is the server? There are a number of things we would want to look at to see why it shutdown early. for more information, i am sending you an attached file for the APC picture. since, it installed and works, it has been 5&1/2 years and still working. However, it sounds like you are using a shutdown software or power options with the SMC1500I that shutdown the server. And there a USB connected from APC to the server and also another power supply to the Electricity.YES, there is a software called APC Power Chute Business Edition Agent installed on the server. At 150 watts of power draw you should have about 46 of runtime. SMC1500I is rated for a maximum output of 900 Watts.
I am sorry for the trouble you experienced with a shutdown occurring before you would expect it to.